Services

Comprehensive
services

In line with our holistic approach, our full range of services provides you with an excellent service to substantiate your short and long-term decisions before procurement, and to protect your investment in the long term after procurement.

Test lab ISOTEC
«for customer trials»

You have the idea – we can support you in successfully making it a reality.

Our ISOTEC technical centre in Uetendorf offers you extensive options for carrying out customer trials and tests.

Processes and technologies can be developed, evaluated and verified in the field of reaction technology, polyurethane, polyurea and epoxy resin processing applications.

ISOTEC has various ISOTHERM system types and is fully equipped to help you implement your next application requirement through feasibility testing, material evaluation, process or product development, prototype production or the optimisation of ongoing production processes.

With advanced equipment and highly qualified experts, we support you by answering your questions so that you can make informed short and long-term decisions.

We are on hand to provide additional advice. You can reach us by phone, email or via our contact form. We look forward to hearing from you!

Zur weiteren Beratung stehen wir Ihnen gerne zur Verfügung. Sie können uns telefonisch, per oder über unser Kontaktformular erreichen. Wir freuen uns auf Ihre Kontaktaufnahme!

Engineering

Engineering is an important cornerstone of our work in order to derive solutions for technical challenges and develop innovative solutions.

In addition to developing our solutions and units as a manufacturer, we offer customized project solutions and engineering services.

Our engineering services include the conceptualization, development, design and implementation of technical solutions in reaction technology, divided into the areas of mechanical engineering and unit construction, electrical engineering, process and software development.

We are always broadening our horizons and are well-prepared with holistic solutions. Contact us and see our project solutions for yourself.

Training courses

As a Technology Solution Provider, we offer our customers a wide range of basic, advanced and custom training courses.

Depending on the focus, our training courses include an introduction to the machine and unit functions, instructions on operation and maintenance and troubleshooting.

We attach great importance to ensuring that our customers can utilise the full potential of our units and that they are safe to use.

Our training courses can take place either at our premises in Uetendorf or on site at our customers' premises, depending on the requirements and agreement.

What training can we organise for you?

Service

ISOTHERM's high-quality units in the field of reaction technology for processing polyurethane, polyureas and epoxy resins are designed with longevity in mind.

With our first-class service, we support you in ensuring that your units function optimally for a long time and can demonstrate their capabilities in full.

As the operator of an ISOTHERM unit, you of course have the option of carrying out maintenance work on the unit yourself using the technical documentation supplied and in combination with our training courses.

However, we are happy to offer you our services as follows so that you can focus on your core expertise:

  • Preventive maintenance (scheduled maintenance)
  • Reactive maintenance (repairs)
  • Predictive maintenance (routine inspections)


Invest in a high-quality service to protect the value of your innovative unit and ensure long-term satisfaction.

We are on hand to provide additional advice.

Support

We at ISOTHERM see ourselves as your reliable partner and will therefore continue to support you after delivery, commissioning and training.

If you have any questions or are facing challenges, our friendly team of experts specialises in dealing with your request quickly and efficiently.

Our technical support services are finely structured and are available to your employees as follows, provided they have either been instructed by ISOTHERM or have the necessary technical qualifications, depending on requirements and agreement:

  • ISOTHERM Helpdesk
  • ISOTHERM Remote Support
  • ISOTHERM Hotline Call Service 24/365 *


* within the framework of a service level agreement

Facts and figures

36

Countries with customers

98
%

Customer satisfaction

12

Industries        

Contact

Do you have questions?
Do you have questions?
+41 33 346 02 02