Privacy Policy

This cookie policy was created and updated by CookieFirst.com.



1. General notes and mandatory information

The following information provides an overview of what happens to your personal data when you contact us electronically (for example - but not exclusively - by visiting our website or contacting us by email). Personal data is all data with which you can be personally identified (for more information, please refer to Art. 4 GDPR).

The security of all business data and the protection of your personal data is generally an important concern for us in terms of a trusting and lasting cooperation. We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you contact us, various data, including personal data, may be collected. This privacy policy explains what data we collect and what we use it for.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.


2. Consciously communicated data

Security and use of personal data

Your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. We use the data that you consciously provide to process your enquiries and execute your orders or, with your consent, to provide you with access to special information (e.g. product cancellation information, invitations to seminars or trade fairs, etc.).

If it is necessary to store your data due to regulations for the provision of services or for the maintenance of the business relationship, this is done within the framework of the documentation obligations, taking into account data minimisation.

We will neither sell your personal data to third parties nor market it externally in any other way.


Newsletter data

If you would like to receive our newsletter, we require your e-mail address and personal information (such as your name or contact details). No other data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation. The data you provide us with for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.


3. Data analysis on the website, analysis tools and tools from third-party providers

Data analysis when visiting the website

Data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse user behaviour.


Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


4. Information, blocking, deletion and revocation of your consent to data processing

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.



5. Note on the responsible body

The responsible bodies for data processing are the national companies in connection with Isotherm AG. The respective contact details can be found on the website under the addresses of the national companies. The e-mail address of the data protection officer is info(at)isotherm.ch